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"Our Mission is to provide services that support, empower, and increase the safety of victims of domestic violence and sexual assault and their families, with a focus on community outreach and social change."

crisis services

community education


About Our Agency


New HOPE of McDowell, formerly Family Services of McDowell County, Inc., has been providing services to victims, survivors and their families in McDowell County, NC since 1983. For over 30 years, the agency has provided crisis services, community education, and programs that focus on the issues that domestic violence and sexual assault create within our community.

Our new name, New HOPE of McDowell, represents much of what our agency strives to provide. We provide individuals with a new sense of hope, showing them that there is a chance for a fulfilling, safe life after abuse. We also provide services and programs that promote healing, outreach, prevention, and empowerment, which make up the letters of HOPE in our name.

All of the services provided by New HOPE are free of charge and are available to any individual, regardless of their immigration status, age, disability, gender identity or expression, race, creed, sexual and/or religious orientation or national origin. Access to our services are essential and can be life saving for some individuals, so as an agency it is important that there are few to no barriers to receiving our services. 

As a nonprofit 501(c)(3) agency, donations to New HOPE are tax deductible and are an important part of what it takes to ensure that victims, survivors, and their families continue receiving life saving services in our community. New HOPE receives federal, state, and local grants to cover a portion of the cost of maintaining our services. Those grants come from the North Carolina Council for Women, North Carolina Governor's Crime Commission, United Way of McDowell County, the Emergency Food and Shelter Program, McDowell County, and other funding sources. We also receive regular donations, both monetary and supplies, from local churches and individuals. Support from individuals, churches, groups, and businesses mean so much to our organization, because of these we can continue serving those in need without financial barriers that could put their lives at risk!